21 March 2024

I had an energy battery system installed 18 months ago by another energy company, but whilst it worked manually, it would not work with the app, even after the company’s Chinese team came over to check it out, but still to avail so another replacement system was installed and yet again the app would still not work, this company failed to commission either system.

I couldn’t get any other energy company to come to check out someone else’s work, by chance I discovered TB Electrics at an exhibition, explained my situation and Sean came out to survey the failed system, they confirmed by letter, the system was not fit for purpose and to try to get a refund which surprisingly came to fruition after much debate with said company so finally we had the finances to start again.

Not to be deterred we then had further meetings at TB Electrics office to discuss our wants and needs. I have since learnt that every system is unique to each dwelling and you can’t compare with any other, there is no one size fits all as there are too many factors to consider for each situation and you certainly get what you pay for. At no time were we pressurised and after much research and many further questions, TB Electrics answered all my questions and allayed any fears. Their workmanship has been exemplary, from beginning to end with the admin and design teams, the scaffolding team, the solar team then the storage team who completed the commissioning of the system, all experts in their field, on completion all the necessary paperwork MCS, G99 was forwarded to secure export tariff with my energy supplier. Cannot praise TB Electrics, Sean and his team highly enough for their help and friendliness, am extremely thrilled with outcome of system, App now working like a dream as anticipated. Would highly recommend. Thank you TB Electrics for everything.

18 March 2024

Our Solar PV installation was recently completed by TB Electrics. They were thorough, flexible with timing, good communicators and very professional. Great quality work. Thoroughly recommend.

25 January 2024

Large domestic Solar PV and battery installation completed this week by TB Electrics, who also assisted greatly with conversion of our house to 3-phase, enabling the high capacity batteries we needed, future proofing for potential more development such as fast car chargers. They have been professionalism personified from start to finish in all aspects of the job, from initial quotations, dealing with queries through to the fitters and electricians on site. Polite, friendly, helpful.

We are very heavy consumers of electricity due to a large house running a ground source heating system, electric cars, 2 people working from home offices, 5 ring induction stove etc. We've been trying to go as green as possible for many years and I'm very please to see the current trickling into the batteries on even a gloomy January day. Future energy bills will now be near net zero after payment back to us for export and an existing FiT PV installation that pays well.

Thanks for all your help and ideas.

13 January 2024

I had been in discussion with TB Electrics (TBE) for some time in respect of a solar and battery installation at my home. I would have to say they were patient with me as I was uncertain what exact configuration I wanted, in the end I elected to go with a MyEnergi 20KW Libbi & Eddi combination together with 14 Tiger Neo solar panels, (I already had an Andersen A2 EV Charger installed).

The installation was professional, TBE used a sub-contract Scafolding company, who they clearly work with regularly, they were the first tradesmen on site, they were quick, efficient and very professional. TBE arrived on site the next day with two teams, one which tackled the solar panel installation with the second team undertaking the Libbi battery, Eddi unit and electrical installation in the garage.

Despite horrific weather, the roof team completed works quickly and efficiently. The team installing the the Libbi and Eddi completed the works, but had difficulty commissioning the unit, which turned out to be a faulty Inverter unit. TBE resolved this quickly with the manufacturer MyEnergi, installing a replacement Inverter within the week.

Overall I am very happy with the TBE service.TBE delivered what they said they would, when they said they would. They dealt and managed the inevitable teething issues promptly and professionally. The teams that visited the property were very friendly, tidy and professional.

The system installed is working very well, all the required documentation for the Gid Connection and Export to the DNO was sent soon after the install was completed, together with insurance documentation.

All in all a great service, from a great company.